State Farm® Insurance Agent Jack Boyajian
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
brigette porter
January 29, 2026
5
out of
5
rating by brigette porter
"The service is amazing, Jack and his team are very friendly and eager to help. Would recommend this Stare Farm office to everyone.."
We responded:
"Thank you for taking the time to leave such a great review, brigette. We strive for excellence in all things insurance and are grateful for your positive feedback. "
LDYxNiSMO L
January 24, 2026
5
out of
5
rating by LDYxNiSMO L
"I've been with Jack's office for over a decade coming from a different agent. His team are always on top of it and gets back to me within 24 hours. If you are looking for an agency that cares about you, and is tech savy where you can call, text, and email, they are it. It's true you get what you pay for, State Farm is the quality i can appreciate."
We responded:
"LDYxNiSMO, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jack Boyajian’s Team here in our PASADENA office. "
Kathryn Chamberlin
December 31, 2025
4
out of
5
rating by Kathryn Chamberlin
"The office is very responsive and understanding of your needs. I've worked with Lupe for a year now and I always feel heard about my concerns and she works very hard to get me the best rate for my policies"
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
sareena
December 1, 2025
5
out of
5
rating by sareena
"Katrina is always so helpful whenever I reach out. She answers all my billing questions with patience and such a positive attitude. You can really tell she cares about helping customers. This agency is lucky to have her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Tiffany Nguyen
November 30, 2025
5
out of
5
rating by Tiffany Nguyen
"I’m so grateful for the amazing service at this office. Katrina always goes above and beyond whenever I call about my billing. She’s patient, reassuring, and genuinely wants to help. It makes dealing with insurance so much easier!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Richie Lu
November 30, 2025
5
out of
5
rating by Richie Lu
"This State Farm office is great, and Katrina is a big reason why. She handled my billing concerns quickly and kindly, and even followed up to make sure everything went through correctly. Her professionalism and kindness really show."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Vernice
November 30, 2025
5
out of
5
rating by Vernice
"Katrina is wonderful! She helped me with a billing issue I’d been stressing about for weeks. She was patient, understanding, and super knowledgeable, and she fixed everything way faster than I expected. Couldn’t be happier with the service here!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jane Dane
November 30, 2025
5
out of
5
rating by Jane Dane
"I always have a great experience at this office, and Katrina is the best part of it. She’s friendly, knowledgeable, and always willing to help with any billing questions I have. You can tell she genuinely cares about customers. Highly recommend this agency!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Evan Stewart
November 25, 2025
5
out of
5
rating by Evan Stewart
"Wow, what a great experience with Jack! Easy to talk to, straight forward and very helpful. I honestly could not think of a better agent to help you with your needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Andrew Medina
October 29, 2025
5
out of
5
rating by Andrew Medina
"Juliette was very helpful with my situation and took care of it right away. Very grateful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Shawn Blakeslee
October 29, 2025
5
out of
5
rating by Shawn Blakeslee
"Great service by Juliette and Jack’s team"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Juan Parra
October 23, 2025
5
out of
5
rating by Juan Parra
"Getting a quote for my two Vehicles Brigette was very helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Charlie Mina
October 21, 2025
5
out of
5
rating by Charlie Mina
"Brigette is such amazing person,she has helped me get the best coverage and l know she cares for each customer she works with, how she went above and beyond for me ."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Terry Goldman
October 20, 2025
5
out of
5
rating by Terry Goldman
"Kandie Lien is a terrifically good agent: Knowledgeable, attentive and responsive. We had a lot of new things to deal with moving from New Mexico to California and she gave us all the help we needed at every step."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Rosario armendariz
October 20, 2025
5
out of
5
rating by Rosario armendariz
"This location has the best staff Brigette was nice ,patient and helped with all my questions"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Martin Mina
October 19, 2025
5
out of
5
rating by Martin Mina
"I switched to State Farm and Bridget was very helpful and knowledgeable I had a very good experience"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
jones xie
October 18, 2025
5
out of
5
rating by jones xie
"Katrina was amazing. I called regarding some questions about my billing and she was able to look into it and walked me through the steps, explaining what I needed to do. She was very friendly and sweet and was able to make it such a positive experience."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sompors Virak
October 18, 2025
5
out of
5
rating by Sompors Virak
"Went in the other day to get help with billing and understanding the policies. Thank you to Katrina, who was there to greet me and help me gracefully along the way. She was very patient and considerate and knew exactly what she was doing!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Christine Armendariz
October 18, 2025
5
out of
5
rating by Christine Armendariz
"Stepped in to get help understanding my policy and Brigette made it easy , she was helpful and so nice . Thanks Brigette !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
And-rew
October 18, 2025
5
out of
5
rating by And-rew
"I had a few questions about my billing and decided to stop by Jack Boyajian State Farm. Katrina greeted me right away and patiently went over everything line by line. She explained what each charge was for and even helped me adjust my payment plan to make things easier. I really appreciated how clear and professional she was."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Frank Arvizu
October 18, 2025
5
out of
5
rating by Frank Arvizu
"Katina was absolutely phenomenal. She was able to fix the double charge on my account in no time. If I didn’t get back the double charge I wouldn't be able to feed my 2 starving children as a single father. Thank you again 😄"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
andrew ahn
October 18, 2025
5
out of
5
rating by andrew ahn
"Glad to have chosen State Farm that thankfully had the best worker who aided and assisted me when I had questions on my billing and accounts. Katrina helped me through the process making it smooth and quick"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Alison Nguyen
October 18, 2025
5
out of
5
rating by Alison Nguyen
"Jack Boyajian is a great agent and an overall great office. Everyone is so kind and helpful, especially Katrina. She takes the time to listen and will research everything before getting back to me. I’ve never had a better experience. Thank you Katrina and thank you Jack Boyajian team!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
jul iette
October 18, 2025
5
out of
5
rating by jul iette
"Katrina in billing at Jack Boyajian State Farm is fantastic! She's always helpful, knowledgeable, and quick to resolve any issues. Excellent customer service every time. Thank you Katrina!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Amanda Doan
October 17, 2025
5
out of
5
rating by Amanda Doan
"Katrina has been very patient and helpful. I had multiple questions about my billing, and she took the time to carefully look over each one and provide clear, thorough answers. I really appreciate her professionalism and support."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"